Consumer Protection MCQ Class 12 Business Studies Chapter 12 Answer

Consumer Protection MCQ Questions for Class 12 Business Studies Chapter 12 with Answers

We have completed the NCERT/CBSE chapter-wise Multiple Choice Class 12 Business Studies Chapter 12 Consumer Protection with Answers by expert subject teacher for latest syllabus and examination. Prepare effectively for the exam taking the help of the Class 12 Business Studies Objective Questions PDF free of cost from here. Students also can take a free test of the Multiple Choice Questions of Consumer Protection. Each Questions has four options followed by the right answer. Download the Business Studies Quiz Questions with Answers for Class 12 Pdf and prepare to help students understand the concept very well.

MCQ Questions for Class 12 Business Studies with Answers

Q1. Consumers should use ISI marked electrical appliance is an example of

(i) Right to be informed
(ii) Right to safety
(iii) Right to choose
(iv) Right to be heard

(ii) Right to safety

Q2. Which of the following Acts is related to the Consumer ‘s protection’?

(i) Consumer Protection Act,1986
(ii) Indian Companies Act,1956
(iii) Indian Partnership Act
(iii) Indian Contract Act

(i) Consumer Protection Act,1986

Q3. Rights of a consumer are protected under

(i) Consumer Protection Act, 1984
(ii) Consumer Protection Act, 1986
(iii) Consumer Protection Act, 1988
(iv) Consumer Protection Act, 1982

(ii) Consumer Protection Act, 1986

Q4. A District Forum has jurisdiction to entertain a consumer complaint involving product value:

(i) Up to ₹ 20 lakh
(ii) Up to ₹ 10 lakh
(iii) Between ₹ 20 lakh and ₹ 1 crore
(iv) Above ₹ 1 crore

(i) Up to ₹ 20 lakh

Q5. Which of the following activities lie within the scope of consumer protection?

(i) Educating consumers about their rights and responsibilities
(ii) Helping consumers in getting their grievances redressed
(iii) Protecting the interests of consumers
(iv) All of the above

(iv) All of the above

Q6. In case a consumer is not satisfied with the order passed in the State Commission, he can further make an appeal in the National Commission within a time period of

(i) 10 days
(ii) 20 days
(iii) 30 days
(iv) 45 days

(iii) 30 days

Q7. Who of the following cannot file a complaint?

(i) Individual consumer
(ii) Consumer association that has not been recognised
(iii) Central government
(iv) State government

(ii) Consumer association that has not been recognised

Q8. Which one of the following is not a consumer right?

(i) Right to safety
(ii) Right to seek redressal
(iii) Right to get discount
(iv) None of Above

(iii) Right to get discount

Q9. Right to _ is a right to be protected against products which are hazardous to life or health.

(i) Information
(ii) Safety
(iii) Seek Redressal
(iv) Consumer Education

(ii) Safety

Q10. Where can the aggrieved party appeal further in case he is not satisfied with the order of the District Forum?

(i) National Commission
(ii) State Commission
(iii) Supreme Court of India
(iv) All of the above

(ii) State Commission

Q11. -mark is used for electrical products.

(i) ISI
(ii) FPO
(iii) ISO
(iv) Agmark

(i) ISI

Q12. When a single consumer fails to get his rights protected, he seeks the help of .

(i) Trade Union
(ii) Consumer Association
(iii) Labour Union
(iv) None of the above

(ii) Consumer Association

Q13. The state commissions are set up in each state by

(i) Supreme court
(ii) High court
(iii) Central Government
(iv) State Government

(iv) State Government

Q14. In case an aggrieved consumer is not satisfied with the decision of the State Commission, he can make a further appeal in

(i) National Commission
(ii) District Forum
(iii) Supreme Court of India
(iv) All of the above

(i) National Commission

Q15. Which of the following functions are carried out by the consumer organisations?

(i) Publishing periodicals to impart knowledge about consumer issues.
(ii) Providing legal assistance to consumers.
(iii) Filing complaints in appropriate consumer courts on behalf of the consumers,
(iv) All of the above

(iv) All of the above

Q16. NGOs are

(i) Government organisations
(ii) Non-profit organisations
(iii) Profit making organisations
(iv) Service providing organisations

(ii) Non-profit organisations

Q17. Who can file a complaint under the Consumer Protection Act, 1986?

(i) A legal her of a deceased consumer
(ii) Any registered consumers association
(iii) Any consumer
(iv) All of the above

(iv) All of the above

Q18. Identify the right of consumers being exhibited in the picture on your right.

(i) Right to choose
(ii) Right to be heard
(iii) Right to seek redressal
(iv) Right to consumer education

(i) Right to choose

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MCQ Questions for Class 12 Business Studies with Answers

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